Shipping / Payement
Shipping / Terms of payment
The prices stated on the product pages include the statutory value added tax and other price components.
Delivery is made exclusively with DHL. However, delivery to packing stations is not possible.
GERMANY AND EUROPEAN UNION (EU):
Shipping within Germany costs a flat rate of 3,90€.
From 25 € shipping within Germany is free.
Shipping within the European Union (EU) costs a flat rate of 6,90€.
From 69€ shipping within the European Union (EU) is free.
The 28 member states of the European Union (EU):
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
For deliveries to countries within the European Union (EU), the invoice includes 19% VAT.
United Kingdom: shipping costs a flat rate of 22,89€.
From 250€ the shipping to Great Britain is free of charge.
Switzerland: shipping costs a flat rate of 15,90€.
From 250€ shipping to Switzerland is free.
Shipping outside the European Union (EU) costs a flat rate of 29,90€.
From 250€ shipping outside the European Union (EU) costs a flat rate of 14,90€.
For deliveries outside the European Union (EU), invoicing is net (less VAT). The correct net amount will be indicated in the order process and in the order confirmation. Specific taxes and import duties for delivery to a non-EU member country must be declared and paid by the purchaser of the goods to the relevant authorities in the importing country.
If the purchaser requires special delivery handling and / or special packaging of the goods to be delivered, these additional costs shall also be borne by the purchaser.
Benefit from the speed and reliability of our shipping partner DHL:
Within Germany, your order will be delivered directly to your home within 1-5 business days.
Outside Germany, your order will be delivered directly to your home within 3-10 business days.
If there are any delivery delays, we will inform you immediately. The delivery delays will be communicated to you by email. In case of unavailability of the ordered goods we reserve the right not to deliver. In this case, we will inform you immediately and refund any consideration already received without delay.